Privacy Policy for Unique Homes Inc.
Last Updated: July 8, 2025
1. Introduction
At Unique Homes Inc., located in the Greater Toronto Area (GTA), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our property management services, whether you are a property owner seeking long-term rental management, short-term (Airbnb) rental management, a prospective tenant, or a website visitor.
Your trust is paramount to us, and we strive to be transparent about our data practices.
2. Information We Collect
We collect various types of information, including personal information, to provide our services effectively and improve your experience.
2.1 Information You Provide Directly To Us:
This includes information you give us when you:
- Inquire about our services (via our website, lead forms, phone, email, or in-person).
- Sign up for our property management services (as an owner or tenant).
- Fill out forms on our website (like lead generation forms).
- Communicate with us directly.
- Provide feedback or testimonials.
Types of personal information you may provide include:
- Contact Information: Name, email address, phone number, mailing address.
- Property Information: Property address(es) you wish to have managed, type of property, desired management service (long-term, short-term/Airbnb), current management status, and approximate timeframe for services.
- Financial Information (for owners/tenants where applicable): Bank account details for rent collection/disbursement, payment history, and credit information (only with explicit consent for tenant screening).
- Identification Information (for tenants where applicable): Government-issued ID (e.g., driver’s license), social insurance number (SIN – only if required for specific financial or legal purposes and with consent), and other screening details.
- Short-Term Rental Specifics (for Airbnb hosts): Access details for booking platforms, preferences for guest screening, cleaning schedules, and maintenance needs specific to short-term stays.
- Any other information you choose to provide related to our services.
2.2 Information We Collect Automatically:
When you visit our website or interact with our online ads (e.g., Meta Ads), we may automatically collect certain information:
- Usage Data: Information about how you access and use our website, including pages viewed, time spent on pages, links clicked, and referring URLs.
- Device Information: Your IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies (like pixels) to understand website usage, personalize content, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings.
2.3 Information from Third Parties:
We may receive information about you from third parties, such as:
- Real Estate Professionals: Referrals from real estate agents or brokers.
- Tenant Screening Services: Credit bureaus and background check providers (with your explicit consent as a prospective tenant).
- Online Platforms: Information from platforms like Airbnb regarding your property’s performance or guest reviews if you engage us for short-term rental management.
- Social Media Platforms: If you interact with us on social media.
3. How We Use Your Information
Unique Homes Inc. uses your information for the following purposes:
- To Provide Services: To manage your properties, including tenant screening, lease agreements, rent collection, maintenance coordination, guest communication, booking management for short-term rentals, and financial reporting.
- To Communicate With You: To respond to your inquiries, provide updates on your property, send service-related notifications, and offer relevant information about our services.
- To Improve Our Services: To understand market trends, analyze website usage, and gather feedback to enhance our service offerings and customer experience.
- For Marketing and Advertising: To send you promotional materials about our services, special offers, or relevant industry news. This includes showing you personalized ads on platforms like Meta, based on your interactions with our website and ads. You can opt out of marketing communications at any time.
- For Security and Fraud Prevention: To protect our services, properties, and users from fraudulent or illegal activities.
- To Comply with Legal Obligations: To meet our legal, regulatory, and contractual obligations, including tax, reporting, and landlord-tenant laws.
- For Short-Term Rental Optimization: Specifically for Airbnb and short-term rentals, to implement dynamic pricing strategies, manage listings, oversee cleaning and maintenance, handle guest check-ins/outs, and ensure positive guest experiences.
4. How We Share Your Information
We may share your information with third parties only when necessary to provide our services, comply with legal requirements, or with your explicit consent. These third parties may include:
- Service Providers: Contractors, maintenance personnel, cleaning services, handymen, and other vendors who assist us in managing your property.
- Financial Institutions: Banks and payment processors for rent collection and disbursement.
- Tenant Screening Agencies: Credit bureaus and background check providers for prospective tenant screening (with consent).
- Online Platforms: Short-term rental platforms (e.g., Airbnb) for listing and managing your property.
- Legal and Regulatory Authorities: When required by law, subpoena, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Real Estate Professionals: With real estate agents or brokers for property listings or referrals, with your consent.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We ensure that any third parties we share your data with are bound by confidentiality agreements and privacy obligations consistent with this policy.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the duration of our service agreement, for legal and regulatory compliance, and for legitimate business purposes (e.g., maintaining business records, resolving disputes). Once your information is no longer needed, we securely delete or anonymize it.
6. Data Security
Unique Homes Inc. employs reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
7. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure (Right to Be Forgotten): You may request the deletion of your personal information under certain circumstances.
- Right to Object: You may object to the processing of your personal information for certain purposes (e.g., direct marketing).
- Right to Restrict Processing: You may request that we restrict the processing of your personal information in certain situations.
- Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We may need to verify your identity before fulfilling your request.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of these external sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Unique Homes Inc.
553 MERMAID CRES, Mississauga, Ontario L5G 0B3
Email: info@uniquehomesinc.com
Phone: 647 202-2926
Website: uniquehomesgroupinc.com
